VRBO now uses AI to pick your main listing photo. They buried the notice in one July email, so most hosts have no idea it is even happening. Here is that email, and the opt out link inside it.
Direct opt out link:
https://expediaxm.qualtrics.com/jfe/form/SV_6heINmXaSAZ9nQG
Subject line: VRBO is enhancing listing images with AI. Read it and you would think it was a routine product update. The opt out is the very last line, under everything else.
That last line is the whole point. It reads: “If you prefer not to participate, you can opt out here.” That link opens VRBO’s opt out form, which is https://expediaxm.qualtrics.com/jfe/form/SV_6heINmXaSAZ9nQG.
The cover photo I chose
What guests actually saw in search
Guests searching for a place on the lake saw an arcade basketball game instead of the cover photo we chose. You will not see any of this logged into your own account. Your dashboard looks perfect while the search page shows something else entirely.
One thing to save you time: calling owner support did not work for us. They could not turn it off, but instead just escalated it, and gave us a case number.
Whether you want to hand it off completely or just stop thinking about it every weekend, we would love to talk.
Solstice Vacation Rentals manages short term rentals across Duluth, Superior, Two Harbors, and the North Shore, and we are taking on more properties right now.
No pressure, no obligation. Just a conversation.
